Lieber Herr Rothschild, ich habe den Geschäftsführer von Good Travel, Herrn Brown, angeschrieben:
Dear Mr. Brown,
below you will find another reklamation, because the consumer was not kept by the bus!
Please get in contact with Mr. Rothschild, so he can get another trip or cancel the journey.
I think that Good Travel can make a special offer for the people who are not kept by bus.
Or maybe a good dinner in Prag or something else.